- An investment of U$D 28 million has allowed a 66% increase in the operation, which now processes 1.1 million pieces per month to supply 23 Latin American and Caribbean countries and employs 240 people.
- In anticipation of growth in local and regional business, the new logistics center reinforces Toyota's commitment to excellent customer service.
- The facility uses 100% renewable energy and adopts decarbonization practices in line with the brand's sustainability goals.
São Paulo, October 4, 2024 – Toyota do Brasil reaffirms its commitment to excellent customer service in Latin America with the inauguration of a new parts logistics center in the city of Sorocaba (SP).
The project is the result of an investment of U$D 28 million, which has allowed the total area of the new logistics center to increase to 55,000 square meters, a 66% increase over the previous area. The new operation now has the capacity to process 1.1 million parts per month, a 30% increase, and employs 240 people.
Responsible for supplying 23 countries in Latin America, the new parts logistics center aims to support Toyota's production and export growth, driven by the recent investment of U$D 2.000 million through 2030, which will allow for an increase in production capacity of vehicles and engines, in addition to the launch of new flex hybrid models - technology that Toyota will introduce in 2019 with the Corolla sedan, contributing to the country's electrification.
"The new Parts Logistics Center is a milestone in our growth trajectory in Latin America and reaffirms Toyota's commitment to the region, to the future of sustainable mobility and, most importantly, to our customers. We are proud to be able to expand our local production and export throughout the region, creating and distributing more value to society as a whole in the form of jobs and economic development," said Rafael Chang, Toyota's CEO for Latin America and the Caribbean.
Commitment to Excellent Customer Service
With an immediate parts availability rate of 97.5% and 24-hour delivery within the state of São Paulo, the new facility will allow Toyota to maintain its excellent after-sales service levels and support its dealer network, ensuring peace of mind for customers in all 23 countries served by the Brazilian operation.
José Ricardo Gomes, Commercial Director of Toyota do Brasil, adds that: "This new parts logistics center is critical to the sustainable growth of our business. We will continue to provide excellent service to our customer base, which includes 1.5 million vehicles in operation in Brazil and another 3 million in other Latin American and Caribbean countries."
Commitment to Sustainability
The new logistics center reflects Toyota's ongoing commitment to sustainability using 100% renewable energy, natural lighting throughout much of the building, LED lighting and a natural ventilation system to reduce electricity consumption, and the reuse of rainwater for toilets and cleaning processes.
Located in the same complex as the Sorocaba plant, the new center optimizes logistics and transportation, reducing truck circulation and fuel consumption, while strengthening partnerships with the local community and stimulating economic development in the region.
Toyota in Latin America and the Caribbean
Toyota has been operating in Latin America and the Caribbean since 1953, and has built a solid reputation for quality, durability, and reliability in the region.
With presence in 40 countries in the region with 320 dealers and 650 sales points, it has the purpose of providing mobility and happiness for all, aiming for a better future for the next generations.
Its product portfolio in the region is based on 48 passenger and commercial vehicles in different segments. The regional models, Corolla, Corolla Cross, Corolla GR-S, Yaris, Hilux, Hilus GR-S, SW4/Fortuner, SW4/Fortuner GR-S, are produced at its plants in Sorocaba in Brazil and Zárate, in Argentina. In addition, in Brazil, it also operates an Engine Plant in Porto Feliz. Toyota's plants in Latin America have a total production capacity of 438,000 units per year.
